This unit needs to be cleaned out by a mixer of warm water, mild soap, cup of white vinegar and if need be a plastic scrubby. That scrubby is only used with caution if there is scale build up In the bottom. This cleaning procedure is to be performed every night.
Need any further help?
eMail me at Shlomo@sterilizers.com,
or
Call me
Shlomo
1-800-762-1586
Ext 215