Q: We’ve recently noticed what seems to be “pitting” in the bottom surface of the above model that was installed in 6/06 (ser. # 68383). We have followed the appropriate water conditions closely and only use softened water with a pH of 8.1. The unit is grounded electrically and is not cleaned with abrasive pads or cleaners. Any information would be appreciated. Thank you.

A: Try using only vinegar or dish detergent for cleaning. Leave the door open when the autoclave isn’t in use. Empty and wipe down the machine at the end of the day. Confirm your grounding is secure.

Thank you –
~Shlomo Savyon
1-800-762-1586
Your Sterilizer expert